A quiet force in the engine room of execution, Ntsikelelo Ntshatsha is where structure meets soul, and operations meet intention. With a grounding in customer care, virtual assistance, and certified technical skills from ALX and Cisco, he brings more than discipline, he brings harmony to every account he touches.

Seasoned in stakeholder management, process improvement, and strategic prioritisation, Ntsikelelo is the unseen hand ensuring that every partnership runs smoothly, every promise is met, and every client feels seen. At Protodigy, he doesn’t just manage accounts, he stewards relationships with rigour, respect, and relentless care.